Exclusive Earnings Program

As a prospective buyer in today’s automotive market, you have a multitude of choices. We appreciate the fact that you have entrusted us to be your personal guide through this exciting process. In return, we pledge the continued commitment of our staff to exceed your expectations on a daily basis.

In our quest to achieve exceptional customer satisfaction standards, our dealership is proud to present the Crosby Rewards program - simply a new way to drive. As a member, you are invited to enjoy thousands of dollars in exclusive benefits at our dealership and around town.

We invite you to take a few moments to read your membership handbook, which will explain in detail the benefits of purchasing your vehicle from our dealership and your Crosby Rewards membership.

On behalf of the Crosby Auto Group team, we appreciate your business, value your trust, and would like to welcome you to the club!

Your Key To Exclusive Savings!

As a member of the Crosby Rewards Earnings Program, you can save up to $2,000 OFF your next vehicle purchase from Crosby Auto Group. Simply swipe your membership key tag or card every time you make a qualified purchase at the dealership, and you will earn 10% of every dollar you spend in Crosby Rewards Points. These purchases include service, retail parts, detail, maintenance, and accessories.

For every point you earn, we will deduct one dollar off of the purchase price of your next vehicle. At the time of your next vehicle purchase from our dealership, simply present your Crosby Rewards key tag or card to your sales consultant. These exclusive savings are over and above any manufacturer incentives and promotions.

Plus, your Crosby Rewards points are transferable to friends and family!

Ask your sales consultant to sign you up for our Lost Key Return Service. Should you lose your keys, instructions on your Crosby Rewards key tag will assist in their safe return to you! Just another reason to keep your Crosby Rewards key tag on your key ring at all times.

Remember, provide your email address to your sales consultant today to take advantage of this valuable service.

Program does not cover replacement cost of keys if they are not returned.

Earning Points Is Easy!

To show our appreciation for you, your Crosby Rewards account is pre-loaded with $25 in Bonus Points!

When you return to our dealership for your first service visit, swipe your Crosby Rewards key tag or card, and we’ll add another $50 in Bonus Points.

Learn simple ways to protect and care for your vehicle at our informal yet informative owners’ clinic. Enjoy light refreshments, meet our staff, and tour our service facilities. Present your Crosby Rewards key tag or card to earn $50 in Bonus Points.

When your vehicle is in for any pre-paid service, present your Crosby Rewards key tag or card to receive $25 in Bonus Points.

Earn $25 in Bonus Points when your vehicle is in for any warranty service visit.

Protect the appearance and value of your vehicle by installing one of our protection products. As an added benefit, Crosby Rewards members will earn between $30 to $100 in Bonus Points, depending on the number of products purchased.

Take your vehicle protection to a whole new level. When you purchase Mechanical Breakdown Protection for your Audi or Volkswagen vehicle, you earn $50 in Bonus Points in your earnings account. The earnings don’t stop there. Purchase Appearance Protection for your vehicle and earn an additional $25 in Bonus Points.

Share the Crosby Rewards experience with your friends and family, and when they purchase a vehicle we will award you with $200 in Bonus Points. In addition, we will award your referral with $100 in Bonus Points when they present the certificate in the front of this book.

Here is how it works....

1. Call and tell your sales consultant that you are sending a referral.

2. Complete and have your referral present one of the Send A Friend Bonus Certificates from this handbook prior to vehicle purchase.

3. Fifteen days following the completed sale of the vehicle, visit www.crosbyauto.ca to verify your updated Crosby Rewards balance.

In order for either party to receive bonus, referred customer must purchase a vehicle and present sales consultant with a completed certificate prior to vehicle delivery.

Convenient Service Advantages...

Enjoy an oil change on us! Simply present the certificate in this handbook along with your Crosby Rewards key tag or card at time of service. Plus, if this is the first time you are swiping your key tag or card in our service department, you’ll earn $50 in Bonus Points.

First Factory recommended oil is at 15K however we recommend your first change at 8K.

Any time your vehicle is in for service, simply present your Crosby Rewards key tag or card to your service advisor and you will receive a complimentary exterior car wash!

It is our pleasure to make your service experience hassle free. Let us keep your day moving with our complimentary shuttle service.

If you require the convenience of a rental car, Crosby Rewards members enjoy exclusive member rates. To ensure a vehicle is ready and waiting upon your arrival, please reserve your vehicle when booking your service appointment.

At every service, present your Crosby Rewards key tag or card to your service advisor and request a complimentary multi-point inspection ($60 Value).

Maintaining fluid levels in your vehicle is key to its safety and performance. At every visit, we will check and top off all essential fluids in your vehicle as well as the air pressure in your vehicle’s tires – all at no charge to you! Just ask.

Excludes Ad Blue for TDI vehicles.

Purchasing an Extended Service Protection Plan means years of uninterrupted, hassle free enjoyment of your vehicle. As a Crosby Rewards member, if you purchase a six or seven year extended service protection plan prior to delivery of the vehicle and are unable to utilize it in any way, you will receive up to a $1,000 refund towards your next vehicle!

Please see dealership for full details on this valuable program. To receive refund, the following terms apply:
1) the original vehicle must have been maintained according to the manufacturer’s recommended service schedule;
2) the original vehicle and contract must have been purchased from Crosby Auto Group;
3) the original vehicle must be traded back to Crosby Auto Group;
4) the next new or used vehicle must be purchased from Crosby Auto Group;
5) Available on 6 and 7 year term contracts only;
6) Contract must go to term and;
7) no previous claims may be made.

Receive 15% OFF parts and labour on regularly priced services. Available on 2011 and older models and any vehicle with over 150,000km.

*Discount not to exceed $300. Offer cannot be combined with other service discounts. Oil/oil filter changes, tire purchases/tire installation and aftermarket parts do not qualify. 2011 or older vehicles.

Your FREE Gifts....Are Only A Swipe Away!

Crosby Rewards Gift Certificates

As a special thank you for your business, Crosby Auto Group has reserved gifts just for you! Every time you swipe your Crosby Rewards key tag or card you’ll earn points toward a certificate for a FREE gift from our dealership. When you reach the following point levels in your account, you will automatically qualify to receive a gift certificate for the corresponding gift.*

Watch your mailbox for your gift certificates. No points are subtracted from your account for redeeming your certificates; these are simply our gifts to thank you for your continued business.

*For complete program rules, please refer to the inside back cover of your membership handbook. Awards certificates have no cash value and cannot be redeemed for cash. They are not transferable in any way. If they are lost or stolen they will not be replaced. All awards certificates expire within 120 days from date of issue and will be void if not redeemed. Crosby Auto Group reserves the right to cancel this program at any time without prior written notice. Prize selection is subject to change at any time.

Your FREE Gifts

Minimum Point Balance Reward
300 Crosby Bronze Level Detail - $50 Value
600 $100 Fuel Card
900 Crosby Gold Level Detail - $150 Value
1,200 Crosby Platinum Level Detail - $250 Value
1,500 Special Owners Gift - $400 Value

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